Contact Us

  • Address:

    170 Cimarron Road Middletown, CT 06457

  • Phone:

    (860) 316-2750

  • FAX:

    +1 (860) 748-4196

  • Email:

    sales@engravingsystemsllc.com

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Frequently Asked Questions

What are the delivery charges for orders from the Online Shop?

Delivery charges are currently set at an inexpensive flat rate. In the future, rates will change and will be based on shipping weight and will continue to be at a discounted rate.

Which payment methods are accepted in the Online Shop?

We accept all major credit cards as well as PayPal. We understand some companies and schools cannot issue credit cards. In this case, we offer direct quoting and invoicing. Please feel free to email us at EngravingSystemsLLC@gmail.com if you are looking for this option.

How long is shipping time for each order?

Upon placement of the order, filters generally ship in two business days. All filters we offer are rarely on backorder. In the unlikely event there is a delay, we will notify you.

How safe to buy online?

Our store uses a legitimate and secure platform that uses SSL encryption and PCI DSS compliance to protect your personal and payment data.

Is the order secure?

We are Payment Card Industry (PCI) compliant. This is a security standard for companies that handle branded debit and credit cards and demonstrates a higher level of security assurance. We do not store sensitive payment information. In fact, it is not possible for us to do so.